Shipping policy

At Shapish.shop, we strive to get your orders to you as quickly and efficiently as possible. This Shipping Policy outlines our procedures, timeframes, and what you can expect when ordering from us.

Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email when your order is placed and another email with tracking information once your order has shipped.

Please Note: Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Rates

We offer several shipping options to meet your needs. Shipping costs and delivery times are calculated at checkout based on your location and chosen shipping method.

Shipping Method Estimated Delivery Cost
International Shipping 7-12 business days Flat rate $40.00

Note: Delivery times are estimates and not guarantees. Actual delivery may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Carriers

We partner with trusted carriers including USPS, UPS, and FedEx to ensure reliable delivery of your orders.

International Shipping

We ship worldwide! International shipping is available for a flat rate of $40.00 to most countries.

International Delivery Times

International orders typically arrive within 7-12 business days, depending on the destination country and customs processing times.

Customs and Duties

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping fee and vary by country. Please check with your local customs office for more information.

Order Tracking

Once your order ships, you will receive an email with tracking information. You can track your package by:

  • Using the tracking number provided in your shipping confirmation email
  • Visiting our Track Your Order page and entering your order details
  • Visiting the carrier's website directly with your tracking number

Shipping Address

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately at contact@Shapish.shop.

Important: We cannot change the shipping address once an order has been shipped. Please double-check your information before completing your purchase.

P.O. Boxes and Military Addresses

We accept shipments to P.O. Boxes and military addresses (APO/FPO/DPO). Please note that some expedited shipping options may not be available for these addresses.

Order Confirmation

After placing an order, you will receive an email confirmation at the address provided during checkout. If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us at contact@Shapish.shop.

Delivery Issues

Failed Delivery Attempts

If the carrier cannot deliver your package, they will typically leave a notice with instructions for pick-up or rescheduling delivery. Please follow the carrier's instructions to receive your package.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you did not receive it:

  • Check with neighbors or building management
  • Verify the shipping address in your order confirmation
  • Contact the carrier to file a claim
  • Contact us at contact@Shapish.shop and we will work with you to resolve the issue

Damaged Packages

If your package arrives damaged, please:

  • Take photos of the damaged packaging and contents
  • Contact us immediately at contact@Shapish.shop
  • Include your order number and photos in your email
  • We will arrange for a replacement or refund

Shipping Delays

While we strive to meet all delivery estimates, delays can occur due to:

  • Weather conditions
  • Carrier delays
  • High volume periods (holidays, sales events)
  • Natural disasters or emergencies
  • Customs processing (if applicable)

We are not responsible for delays caused by shipping carriers or circumstances beyond our control. If your order is significantly delayed, please contact us for assistance.

Holidays and Peak Seasons

During major holidays and peak shopping seasons, processing and delivery times may be longer than usual. We recommend placing orders early to ensure timely delivery. We will post any holiday shipping deadlines on our website.

Multiple Items

Orders containing multiple items may be shipped in separate packages for faster delivery. You may receive multiple tracking numbers for a single order. All packages should arrive within the estimated delivery timeframe.

Contact Us

If you have questions about shipping or need assistance with your order, please contact us:

LE FIVE LLC
8206 Louisiana Blvd NE
Albuquerque, NM 87113
Email: contact@Shapish.shop

Our customer service team is available Monday through Friday, 9:00 AM - 5:00 PM MST. We typically respond to inquiries within 24 hours during business days.